Job Description

Job description Dear Aspirant, Greetings from Kotak Mahindra Bank We have Urgent openings for Lobby Manager Grade to be Offered : Deputy Manager / Manager CTC to be Offered : Upto 5.5 LPA No. of Position : Multiple Positions Job Profile : Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you fo