Job Description

Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management Own all branch-banking objectives and overall branch supervision Ensure achievement of overall Branch Targets by generating business and cross sales Key Customer Relationship Management & supervision of all High Net Worth customer programs Ensure all components of the branch sales model function as per design Complaints Handling Review Branch Operations reports Branch Merchandising & co-ordination with Marketing at product level. Ensure compliance with Banking rules, Regulations & Procedures. Periodic review of progress vs. objectives. Ensure clarity of Business objectives among staff.