Job Description

Role specificationsSingle point responsibility for the engagement? Fulfilment of engagement commitments ? timelines, deliverables, quality, process compliance? Maintain customer satisfaction level for the engagement? Plan activities for the engagement based on the customer expectations, customer future plans? Discuss the plans with the customer to arrive at common understanding and expectations from the engagement from time to time? Plan resources as per the needs of the engagement? Day to day management of the engagement for work scheduling, work allocation, progress tracking? Adapt and implement processes relevant for the engagement, ensure compliance against the processesTeam leadership for the engagement? Lead the team assigned to the engagement? Ensure team member productivity,